All surgeries are by appointment only. Appointments can be made in person or by telephone Monday to Friday 08:00 – 18:00, or by internet booking at any time.
This is a group practice and you are welcome to see any doctor you wish, but please note that you may be offered an alternative doctor if your first preference is not available.
If you need an urgent appointment a doctor will see you as soon as possible, this will usually be the same day, except at weekends when other arrangements apply.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to offer the slot to someone else.
Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours.
Appointments can be made via Reception during our usual opening hours. Please note: patients cannot refer themselves to this service.
The service is staffed by local Suffolk GPs and Nurse Practitioners Bury St Edmunds and Haverhill and is an NHS service delivered by the Suffolk GP Federation.
You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).
In April 160 patients failed to attend their appointments with either the GP or nurse.