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Noticeboard

We are now open on Monday evenings until 7:45pm. 

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If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use SystmOnline you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

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Can you help us to help you?

Our local population is growing fast and there is a huge demand for appointments, both with the doctors and the nurses. We have been looking at ways to improve appointment availability and have found many appointments are wasted each week because the patient is not booked in with an appropriate clinician. For example:

  • Not all doctors undertake joint injections
  • Not all doctors undertake minor surgery
  • Not all doctors undertake coil fitting
  • Some doctors have more specialised knowledge in particular areas
  • Not all nurses undertake travel vaccinations
  • Not all nurses undertake cervical screening
  • Some nurses have more specialised knowledge in particular areas

If you are booked with a doctor or nurse who is unable to deal with the problem for which you are attending, it is not only a wasted appointment for the doctor or nurse, but also a wasted visit for you as you may be asked to re book.

There are some procedures which cannot be undertaken if there is not a second nurse or a doctor on the premises, for example immunisations.

It helps us to know the reason for routine appointments where equipment needs to be prepared, for example, a particular injection may need to be collected in advance from a central storage area or may even be out of stock and need to be ordered.

We are aware some patients object to being asked the reason for their appointment, our receptionists have received comments such as ‘What has it got to do with you?’ ‘Why do you want to know are you a doctor?’

Please be assured, if your visit is for a medical problem which you do not wish to discuss with the receptionist, we quite understand and are more than happy for you to tell us you would rather not give the reason.

Please

Wherever possible provide the receptionist with a little information regarding the reason for your appointment

Help us to help you.

 

Latest News

We are now open on Monday evenings until 7:45pm. 

COPD

We know that living with chronic obstructive pulmonary disease (COPD) can be challenging, and that it can sometimes make you feel as if you are losing your independence.

 

Therefore we are excited to offer you, until the end of July 2019, completely free of charge, an easy to use self-management app that will help support and monitor your COPD, but has also been clinically proven to help you retain your independence and health.

 

The MyCOPD app was designed by clinical experts and gives you 24/7 access to a range of powerful tools that monitor your symptoms and lung function as well as showing you how to improve your COPD.

 

MyCOPD is the only NHS approved app, and allows you to self-manage your condition with the help of a number of tools including:

  • A self-management plan
  • A medication diary
  • Inhaler technique training
  • Mindfulness and anxiety instruction
  • Clear chest instruction

It also includes expert-led structured education courses covering topics such as the anatomy of the lungs, exercise and COPD, medication and treatment, nutrition and many more.

MyCOPD works on any device, including mobile and smart phones, tablets and computers, and is very simple to use.

 

Registration for the app is very quick and simple, just email Harriet on harriet.robinson5@nhs.net

 

Harriet is our digital Health Advisor for West Suffolk and will be happy to help you get started, providing guidance and support with any app-related issues.

 

NHS APP

nhs app

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use online services you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

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