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CORONAVIRUS ADVICE

As the on-going Coronavirus pandemic continues to develop everyone must do all they can to stop the virus spreading. The more contact we have with people, the more likely we are to catch the infection.

Therefore we are currently asking our patients not to attend the surgery, unless instructed by one of our clinicians to do so.

If you have a new persistent cough or high temperature please visit www.nhs.uk/coronavirus for the latest advice. If your symptoms are severe or become worse please visit NHS 111 online, if you do not have access to a computer you can telephone 111.

If you require treatment or advice for any other condition please telephone the surgery, if possible please telephone in the morning. Our receptionists will ask for a brief description of your problem and arrange for one of our clinicians to call you back.

If you are expecting us to return your call, please ensure you are available to answer and please note our number may be withheld.

 

We currently have members of our team off work as a result of being unwell or self-isolating – this clearly affects our ability to maintain our service. Please be patient with staff who are doing their very best.

 

PRESCRIPTION REQUESTS

 

We are receiving very large numbers of requests for medication – much more than we would normally expect. Many of the requests are a long way ahead of when they are due.  Please DO NOT order medication too soon and please do not stockpile. Patients who are ordering too much or too early are putting the health of others at risk.

 

In order to protect our staff, we are no longer accepting prescription requests on paper. Instead, please use your online services account to order your medication (click here to request an account if you do not have one already).

 

If you do not have an online account then please email WSCCG.siamprescribing@nhs.net and include the following information: 

 

  • Full Name
  • Full Address
  • Date of Birth
  • Items of medication including strength and dose
  • Pharmacy you would like your prescription sent to

Answering the phone to take medication requests will take staff away from other tasks which makes things even more difficult whilst we are experiencing staff shortages. 

 Thank you very much.

Welcome to Siam Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.

As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. 

We are located at Sudbury Community Health Centre.

The website is an ongoing progress and will be updated on a regular basis.

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